If you’ve decided to cancel your Showmax subscription and are wondering how to do it seamlessly, the process is straightforward. Whether you subscribed through the website/DSTV or on your mobile phone using the Showmax app, here’s a detailed guide to assist you.
Canceling Showmax Subscription on the Website/DSTV:
- Visit the Showmax website [https://www.showmax.com/] or [showmax.com/dstv] and sign in to your account.
- Click on your profile name in the top right corner.
- Tap “My Account” from the dropdown menu.
- Click on “Manage Subscription.”
- Scroll down to the bottom of the page to find the “Cancel Subscription” option.
- Click the “Cancel” button to complete the cancellation process.
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Canceling Showmax Subscription on Phone:
- Open the Showmax app on your mobile phone and sign in to your account.
- Select “My Account” within the app.
- Tap on “Manage Subscription” after scrolling down to the bottom of the Showmax app screen.
- Click on the “Cancel Subscription” button.
- Confirm that you want to cancel your subscription.
What Happens When You Cancel:
- Your access to Showmax continues until the end of your current billing cycle.
- Ensure the cancellation is within the specified period.
- Once the cycle ends, your subscription concludes, and Showmax content becomes inaccessible.
Showmax Customer Support for Assistance:
If you encounter any issues during the cancellation process, Showmax offers customer support:
- Email: support@showmax.com
- Live chat: [https://chat.showmax.com/]
- FAQs: [https://faq.showmax.com/eng/help/global/my-account/6]
Remember, the cancellation process is user-friendly, and reaching out to customer support ensures a smooth experience.
